We accept eligible return requests within 30 days after delivery. Contact us with your order number before sending a return.
Return eligibility
Products must be unused, unopened and in their original manufacturer packaging, with any manufacturer seals intact where provided. These terms apply to regular-price and sale items. Include proof of purchase and all items supplied with the product or set.
Used or opened cosmetics and personal-care products are not eligible for a change-of-mind return. If an item arrives damaged, defective or incorrect, contact us even if you opened the packaging to inspect it.
Return shipping and fees
- No restocking fee is charged.
- For a change-of-mind return, the buyer pays return shipping. The original outbound shipping charge is not refundable.
- For an item damaged on arrival or supplied incorrectly, we cover the return shipping arrangements.
Please contact support for return instructions before posting a parcel. Use suitable protective packaging and keep your tracking receipt.
Refunds
Once we receive and inspect the return, we will notify you of the outcome. Approved refunds are processed to the original payment method within 7 business days after inspection. Your bank or payment provider may take additional time to display the credit.
Return address and support
Beauty Max Cosmetics LLC
4420 Catheys Club Lane, Jacksonville, FL 32224, United States
Phone / WhatsApp: +1 (412) 634-1533
Email: info@beautymaxcosmetic.com
Do not return an order to the product manufacturer. Contact Beauty Max Cosmetics LLC first so we can identify and track your return.